Our approach
Morrison Utility Services is committed to working closely with our clients, to deliver least cost solutions, which do not compromise safety, quality and service delivery.
To be the leading utility service provider by delivering a cost effective quality service to our clients and achieving acceptable financial returns.
Leading Utility Service Provider
- Utility services business operational throughout the UK and Ireland.
- Retain our client base.
- Contracts secured on a best value basis.
Financial Returns
- Deliver acceptable profit margins and strong cash flows.
- Solid financial base to support business growth.
Service provider of Choice
- Safe delivery of a quality service fully aligned to our clients' business needs and drivers.
- Deliver what we promise through a sustainable approach.
- Maintain a strong brand reputation.
Pillars to support our vision. Safety
- The number one business driver.
- Licence to operate.
- Zero accident target.
- Ownership and accountability.
Quality
- Continuous improvement.
- Ethically and socially responsible-do the right thing.
- Right first time.
- Committed to carbon reduction.
Service Delivery
- Highly motivated teams achieving our clients\' regulatory and business targets.
- Exceed client expectations.
- Value our supply chain.
Effective Controls
- Achieving necessary productivity levels.
- Maximise team values.
- Get paid for what we do.
- Tight cost control.
Training
- Specific training to ensure compliance and individual performance improvement.
- A people business.
- Accredited in-house training facilities.
Teams and Staff Committed to the Business
- Develop best practice.
- Effective internal and external communications.
- Avoid \"blame culture\" and foster a \"can do\" attitude.
- Individuals appropriately rewarded.
Service Provider Culture
- Team approach working together with our clients.
- Meet and exceed clients service targets.
- Responsive and flexible.
- A \"beyond Business As Usual\" approach.
NO SURPRISES
