Gas Network Services

Duration: Eight years

Scope of Delivery

The objective of the current contract is to achieve Wales & West Utilities GD1-RIIO regulatory mains replacement programme of circa 3,500km pipes (420km per year) and to complete 40,000 customer gas connections.

Scope of work for the contract includes:

• Gas mains and service replacement
• Gas diversions
• Gas reinforcement
• Gas governors
• Reinstatement
• Special projects and complex works
• Resource

Key facts and figures on our Wales & West contract:

• Over 1,000km of pipes replaced since 2013
• 440km per year of mains to be replaced
• Over 4.5m customers benefit from our works

Key client benefits:

• Year-on-year efficiency savings ensuring regulatory targets have been achieved
• Aligned business objectives and an Integrated Management Structure meaning no discernible difference between Morrison Utility Services or Wales & West Utilities operatives and managers
• Joint approach to Customer Care, Customer Service Officers employed jointly by Wales & West Utilities and Morrison Utility Services
• Collaborative approach to innovation with joint trials of new technologies
• Joint apprentice scheme being introduced in 2018 – apprentices will be jointly funded
• Whole-alliance approach to training after the adoption of a Nationally Certified modular training scheme