Gas Network Services

Duration: Eight years

Scope of Delivery

The objective of the current contract is to achieve Wales & West Utilities GD1-RIIO regulatory mains replacement programme of circa 3,500km pipes (420km per year) and to complete 40,000 customer gas connections.

Scope of work for the contract includes:

• Gas mains and service replacement

• Gas diversions

• Gas reinforcement

• Gas governors

• Reinstatement

• Special projects and complex works

• Resource

Key facts and figures on our Wales & West contract:

• Over 1,000 km of pipes replaced since 2013

• 440km per year of mains to be replaced

• Over 4.5m customers benefit from our works

Key client benefits:

• Year on Year efficiency savings ensuring regulatory targets have been achieved

• Aligned business objectives and an Integrated Management Structure meaning no discernible difference between Morrison Utility Services or Wales & West Utilities operatives and managers

• Joint approach to Customer Care, Customer Service Officers employed jointly by Wales & West Utilities and Morrison Utility Services

• Collaborative approach to innovation with joint trials of new technologies

• Joint apprentice scheme being introduced in 2018 - apprentices will be jointly funded

• Whole-alliance approach to training after the adoption of a Nationally Certified modular training scheme