Delivering what we promise

MUS DEPLOYS YR FREE TECHNOLOGY FOR IMPROVED OPERATIONAL COLLABORATION

MUS DEPLOYS YR FREE TECHNOLOGY FOR IMPROVED OPERATIONAL COLLABORATION 26th October 2015

We are deploying cutting-edge, real time audio and video data capture technology for mobile to deliver more efficient lines of communication and faster information transfer between our back-office personnel and onsite operational teams. Trialled in Yorkshire, the YR Free app will deliver significant operational advantages including the capacity to provide live,...

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SAFETY IN STREET WORKS EARNS MUS NJUG AWARD SHORTLISTINGS

SAFETY IN STREET WORKS EARNS MUS NJUG AWARD SHORTLISTINGS 26th October 2015

We have been named as a finalist for two coveted NJUG (National Joint Utilities Group) awards.  The first short listing in the ‘Safety’ category recognises MUS for its ‘Aiming for Zero Harm’ approach to safe street works that incorporates the training of a competent and responsible workforce and working with other...

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MUS SMART METERING SOLUTION SHORTLISTED FOR UTILITY WEEK AWARD

MUS SMART METERING SOLUTION SHORTLISTED FOR UTILITY WEEK AWARD 21st October 2015

We have been named as a finalist in the 2015 Utility Week awards. We have been shortlisted in the category of IT Initiative of the Year for our development of a fully integrated smart metering solution on behalf of Thames Water. Developed by the MUS Business Process Improvement (BPi) team, the solution is...

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MUS EVENT PROMOTES INNOVATION IN CUSTOMER SERVICE

MUS EVENT PROMOTES INNOVATION IN CUSTOMER SERVICE 6th October 2015

We recently welcomed over 100 senior utility sector representatives to our 2015 Customer Service and Innovation event. Held at the London Film Museum in Covent Garden, the event provided delegates with an insight into our approach to customer service excellence. Attendees were able to view a range of cutting edge, customer...

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