Delivering what we promise

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SMART AWARD FOR MUS WITH E.ON 12th February 2016


We have been chosen by E.ON to deliver its electricity and gas traditional and smart metering installation and maintenance services across London, the South of England and Scotland.

Under the terms of the agreement, MUS will deliver a full MOP (Meter Operator)/MAM (Meter Asset Manager) managed service that will include campaign management, appointment booking, logistics, installation and data management. 

The core delivery contract is scheduled to begin in May 2016 and will support E.ON’s objective to exchange meters for its five million customers for smart meters in line with government targets.

Charles Morrison, Chief Executive of Morrison Utility Services, comments: “We are truly delighted to have been chosen by E.ON as the partner of choice for its smart meter programme. Having invested early in this new market with people and attained the appropriate accreditations, our focus over the past two years has been to develop the systems and processes that will support the delivery of major smart metering programmes. This new contract will encompass the training and upskilling of a 300 strong team of metering operatives who, supported by dedicated back-office and customer contact teams, will provide the capacity to support E.ON as it looks to meet its business objectives.”

The contract represents the largest of its kind, in terms of value and duration, to have been awarded to a utility services provider by an energy supplier in the UK.

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